FAQ's

When will my flower delivery arrive?

All of our flower deliveries arrive during the heart of the day [between 11:30am - 5pm PST]. If your order does not get delivered by 5pm PST, we will refund you 100% of your order total.

Do you offer same-day delivery?

Most recipient addresses in County of San Diego are eligible for same-day delivery if you order by 1:00pm.

Can I place a custom order i.e. an arrangement with white garden roses and orchids?

Yes indeed! You can give us a call during business hours to place a custom order. We can usually get just about any type of flower with a 1 week lead time.

Do you deliver gifts on weekends?

We are currently only open during Saturday. But you can place your order same day (before 1pm) and have it delivered!

Do you allow pick up? If so, where?

Yes! You can either call or place a pickup order online. You can pickup your oder anytime during our regular business hours.

What happens if I provided an incorrect address for the recipient?

Our couriers take great care in getting flowers into the hands of our smiling customers. If you provide an incorrect address, we unfortunately will have to return the arrangement to our workshop. For re-delivery, we have to charge up to $20 depending on timing and location to pay for our courier to attempt again.

What is your delivery process if the recipient isn't home?

Our wonderful couriers will always try to hand-deliver each order. If that is not possible we'll do everything on our end to find the safest, most secure location for the flowers. If we cannot deliver to the front door because of a gate or access issue we will return the flowers to our workshop and the flowers will assess a re-delivery fee of up to $20.

 

SUBSCRIPTIONS

Can I change the recipient address for my delivery?

Yes! It’s one of the great benefits of our subscription. You can change the recipient address at no additional charge so long as its within the same or a neighboring city. We simply need at least 24 hours advance notice. Give us a call at and we’d be happy to help do this for you.

Can I create a custom subscription?

Yes! We can likely create any seasonal combination you’re interested in. Just give us a call or email us to get started.

 

WEDDINGS

Do you charge for an initial wedding consultation?

Nope! Your initial in-person consultation is free. Additional in-person consultations are subject to additional charges. We’ll always provide free consult via phone at or email as well.

Do you offer wedding packages?

Nope! We believe each wedding should be treated uniquely and our designers try to create new and inspiring pieces for every bride.

Do you have minimums?

Depends. If you would like to pick up your wedding flowers at our shop, we do not have a minimum. If you would like us to do a full setup and delivery, our minimum is $4,000

How can I book my date with you?

We require a $600 deposit to hold/book your wedding date. Start by scheduling a wedding consultation with us.

Will you do weddings outside your delivery zone?

Yes, for weddings above $4,000 we will travel to anywhere within the USA. Please note that our Setup and Delivery fee will change depending on the location/distance. Please give us a call or email us to check if we can deliver to your address.

EVENTS

What types of events do you do?

All of them! Whether it’s offering congratulatory bouquets at your commencement or providing the centerpieces for a corporate gala, we’d be happy to help.

Will you do events outside your delivery zone?

Yes! please contact us to see if we can make it happen