Return Policy & Exchanges

Returns

We want you to be delighted with your purchase. Non-perishable merchandise is returnable within 30 days of purchase. Perishable items are returnable if the customer notifies Sage Sisters within 48 hours of receipt.

Please return items unused and in original packaging. To initiate a return, please contact us at edeleon@shopsagesisters.com or (619) 214-0079, or visit our store at 3811 Grim Ave. San Diego CA 92104

Order Cancellation

Delivery orders must be canceled by 10 am on the day of delivery. Other purchases can be canceled within 24 hours.

Damages or Defects

Submit claims for damaged or defective items within two business days of delivery. Please inspect your items immediately upon delivery. Document any damage to packaging or products at the time of receipt for us to process a damage claim. Keep all damaged materials.

Claims must be reported immediately by calling us at (619) 214-0079 or emailing at edeleon@hopsagesisters.com. Please provide photos of the damaged products. Requests received after two business days after delivery are not allowed.